Family Owned. Serving you for over 10 years.
Sara's Vac Shack offers service & repair for every product we sell, and is an authorized warranty center for over twenty brands. Unlike our competitors, Lloyd and his staff personally handle every product and are able to repair and refurbish vacuums from the bottom up. Each technician is trained directly by the manufacturer and only uses genuine factory parts for all repairs. The technicians at Sara's Vac Shack are capable of restoring all makes and models of vacuum cleaners, carpet shampooers, and more. We even give customers a free loaner to use while your product is being fixed.
- On-site Repair • Supplies and Parts in Stock
- Personal Service • Warranty Coverage
SARA'S VAC SHACK OFFERS A PRICE MATCH GUARANTEE!
If you find your vacuum cheaper from a licensed dealer, we'll match that price no questions asked!
FREE ESTIMATES & SAME-DAY SERVICE
Bring in your vacuum and we'll provide you a free repair service estimate. If the parts are in stock we offer same-day service for your convenience.
How does Miele's warranty work? What does it cover?
The housing and motors on all of Miele's upright and canister vacuums are guaranteed for seven years. The exception to this is the Miele Complete C3 Brilliant, which is backed by a ten-year warranty. All of Miele's attachments are backed by a one-year warranty, and canister hoses are guaranteed for two years. For more information, please see this blog post.
Where can I find bags and parts for my Miele vacuum?
You can find Miele vacuum bags in our store. We also offer a range of replacement brushrolls, cord winders, and other various parts for all of Miele's upright and canister vacuum cleaners, which may require a special order. To check the availability of replacement parts, we ask that you call our us at (800) 220-0024 so we can help you find the proper parts.
Do the accessories store on board?
Models in the C3 series offer built-in storage for their included crevice tools, dusting brushes, and upholstery tools. C1 and C2 series models frequently include Miele's detachable VarioClip, which can be mounted on the canister hose for easy access during cleaning.